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Privacy Policy

Effective Date: October 12, 2024

Last Update: February 7, 2025

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1. Introduction

Memory Vault (“Company,” “we,” “our,” or “us”) is committed to safeguarding the privacy of our clients and ensuring the highest standards of data security. This Privacy Policy outlines how we collect, use, protect, and share personal and legacy-related data for individuals who utilize our AI-powered legacy preservation services.

By accessing or using Memory Vault, you acknowledge and consent to the practices described in this Privacy Policy. This policy is compliant with global data protection regulations, including but not limited to:

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  • General Data Protection Regulation (GDPR) – European Union

  • California Consumer Privacy Act (CCPA) – United States

  • Personal Data Protection Act (PDPA) – Singapore & Asia-Pacific

  • UK Data Protection Act 2018

  • Other applicable international privacy laws​

2. Data We Collect
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We collect and process different categories of data, depending on the services you use:

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2.1 Personal Identifiable Information (PII)

  • Name, address, email, phone number

  • Date of birth, nationality, and identification documents (if required for verification)

  • Payment and billing information

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2.2 AI-Powered Memory Preservation Data

  • Voice recordings, video footage, and transcripts of memory recording sessions

  • Personal narratives, cognitive mapping data, and AI-Persona interactions

  • fMRI scans and neurocognitive profiling (if applicable)

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2.3 Security & Access Data

  • Biometric identifiers (e.g., facial recognition, fingerprint authentication for secure access)

  • IP address, geolocation, and device identifiers

  • Multi-factor authentication logs

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2.4 Estate Planning & Digital Succession Data

  • Assigned trustees, designated heirs, and inheritance preferences for AI-Persona access

  • Digital asset transfer instructions as part of succession planning

3. How We Use Your Data
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Memory Vault processes client data strictly for the following purposes:

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3.1 AI-Powered Legacy Preservation

  • Creating, refining, and maintaining an AI-Persona that reflects your cognitive patterns, memories, and values.

  • Storing and organizing recorded legacy materials for long-term digital preservation.

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3.2 Secure Data Storage & Protection

  • Encrypting all stored personal and recorded data using quantum encryption algorithms.

  • Ensuring air-gapped data storage for enhanced confidentiality and restricted access.

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3.3 Legal & Estate Planning Compliance

  • Facilitating legal estate transfers of AI-Persona materials in accordance with wills, trusts, and legal documentation.

  • Enforcing client-specified legacy succession and data transfer protocols.​

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3.4 Customer Support & Compliance

  • Notifying users of updates, security measures, or changes to services.

  • Complying with legal obligations, including responding to lawful requests from regulatory authorities.

4. Data Security Measures
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We implement robust military-grade security protocols to ensure data protection:

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  • End-to-End Encryption: AES-256 and post-quantum encryption technologies for all stored and transmitted data.

  • Biometric Security: Multi-layered biometric authentication for data access.

  • Zero-Knowledge Storage: Your data remains inaccessible even to our own administrators.

  • Air-Gapped Servers: All AI-Persona and cognitive data stored in offline-secured environments.

  • Strict Access Controls: Only explicitly authorized heirs or legal representatives may access preserved memories.

5. Data Sharing & Third-Party Disclosure
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We do not sell, rent, or share your data with advertisers or unauthorized third parties. However, we may share data under the following conditions:

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5.1 Legal Compliance​

We may disclose information if required by law, legal proceedings, or governmental requests, including:

  • Court orders mandating data disclosure.

  • Compliance with GDPR, CCPA, or international regulations.

  • Requests from legally authorized estate executors or trustees.

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5.2 Secure Service Providers

We may engage trusted third-party providers to assist with:

  • Data encryption, security audits, and cybersecurity infrastructure.

  • AI model refinements and research partnerships (strictly anonymized data only).

  • Payment processing (banking institutions, financial compliance bodies).

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All third-party service providers must adhere to our strict confidentiality and data protection standards.

6. International Data Transfers
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Due to our global clientele, your data may be securely transferred across jurisdictions while complying with international data transfer agreements:

  • GDPR Standard Contractual Clauses (SCCs) for European clients.

  • Privacy Shield Framework for US-based transfers.

  • Localized Data Residency Laws where applicable (e.g., UAE, UK, Singapore).

7. Data Retention & Deletion Policies
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7.1 Data Retention Period

We retain AI-Persona data and memory archives for the duration of a client’s active subscription and designated succession period, unless otherwise specified.

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7.2 Right to Deletion & Account Closure

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Clients have the right to request deletion of all stored data, subject to legal and contractual obligations. To initiate a deletion request:

  1. Submit a formal request via our secure client portal.

  2. Verification of identity and authorization for deletion will be required.

  3. Data will be permanently erased within 90 days, except where legal obligations require extended retention.

8. Your Rights & Legal Protections
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Depending on your jurisdiction, you have the following rights:

  • Right to Access: Obtain a copy of your stored data.

  • Right to Correction: Request updates or amendments.

  • Right to Deletion: Request erasure of personal information.

  • Right to Restrict Processing: Limit how your data is used.

  • Right to Data Portability: Transfer your data to another service provider upon request.

9. Changes to This Privacy Policy
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We may update this policy periodically to reflect changes in regulatory requirements, security enhancements, or service improvements. Clients will be notified of any significant changes via email or direct notification.

10. Contact Information & Legal Inquiries

For inquiries regarding this Privacy Policy, data protection, or to exercise your rights, please contact:

Data Protection Officer (DPO)
Email: privacy@getmemoryvault.com
Address: 55 Broadway, New York, NY, 10006
Phone: +1 917 7203440
www.getmemoryvault.com

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